At Aktobe regional state university named after K. Zhubanov, since September 26, 2017, Student Service Center (SSC) «Temirkazyk» operates, which, according to the "one-stop-shop" principle, provides students with relevant administrative, educational and consultative services. This center was created to develop information openness and transparency of the educational process, to optimize service services, to create a culture of mutual respect and create an environment that is intolerant of manifestations of corruption.
Services for issuance the training documentation:
a certificate of education at the university;
a certificate for the payment center;
calls for correspondence students;
an academic certificates;
acceptance of applications and preparation a duplicate of documents;
issuance and registration of work directions for graduates;
acceptance of applications for changes in student data;
acceptance of applications and documents for the restoration of studies;
acceptance of applications for transfer to/from another University, within the University;
acceptance of applications for/from academic leave;
acceptance of applications for expulsion on their own;
issuance a workaround for completion.
Passport and Military Mobilization Department Services:
military registration services;
a residence permit in the hostel.
Services of the Accounting and Reporting Department:
issuance a reference of scholarship;
information about the cost of educational services;
conclusion of contract.
For the convenience of providing services to students, several types of services are provided online through the SMART ARSU mobile application.
The center has a self-service corner for receiving electronic public services. Employees of the center provide advice on obtaining public services on the E-gov portal in case of questions from students and employees.
Reception of students in SSC is carried out in the order of electronic queue.
The schedule of services is 5-10 minutes (1-30 days in some services).
Location: Main building, 1-floor.
Schedule: 8: 30-18: 00 without interruption.
Closed: Saturday, Sunday.
Turekhanova Indira – Director
Kangeldina Gulzhan – Methodist
Ibaidullayeva Lyailya - Methodist
Sydykova Dana – Methodist
Isbulatova Maiya – inspector of the military registration and passport
Contacts: +7 (7132) 56-28-96